Cargo-partner Hellas

How a logistics company turned scattered invoices into a streamlined digital workflow

Industry

Logistics & Transportation

Challenge

Manual invoice handling, lack of centralized access, time loss

Solution

AI-powered data extraction & centralized archive

Results

Quick Summary

Cargo-partner, a logistics provider with offices in Athens and Thessaloniki, was struggling to manage a high volume of incoming invoices without a standardized process. With PaperTrail, they built a centralized, searchable archive that streamlined their workflow, reduced manual effort, and improved interdepartmental communication.

The Challenge

• Supplier invoices were funneled into a shared email inbox.
• No consistent structure to track what was processed and by whom.
• Operations printed and physically delivered documents to Accounting, adding delays and cost.
• Finding past invoices meant scrolling through long email threads or stacks of paper.
• Each team stored printed invoices in different places, making collaboration hard.

What They Needed

• Centralized storage with full-text search.
• Eliminate paper handling and reduce manual data entry.
• Improve accuracy and transparency in payment workflows.
• Enable collaboration between Athens and Thessaloniki teams.
• Speed up onboarding with a standardized, easy-to-use system.

The Solution

Cargo-partner discovered PaperTrail via a targeted Google Ads campaign while actively exploring document management tools. We worked closely with their team to understand the workflow and tailored the platform to fit. After a short onboarding and a hands-on demo, the solution went live with minimal disruption and fast adoption.

With PaperTrail: :

• All invoices now live in a centralized, structured digital archive.
• Our AI automatically extracts and organizes the key information.
• Teams across locations access and collaborate in real time.
• No more printing, forwarding, or duplicate work.

The Results

In under 12 months, Cargo-partner achieved:

• 120 hours saved per month
• €720 in yearly savings on paper and ink
• Fewer errors thanks to automated data entry
• Easier supplier reconciliation and invoice tracking
• Improved internal collaboration and transparency

Why It Worked

1. Time Efficiency: Automated data extraction and tagging accelerated invoice handling.
2. Cost Reduction: Printing, ink, and paper costs were eliminated.
3. Data Accuracy: Fewer manual errors and better supplier management.
4. Team Alignment: Both accounting departments now follow the same process, improving company-wide communication.

Inspired by this story? Your team could be next. Schedule a demo.